Outlook 2011 For Mac Connect To Office 365 Autodiscover Not Working

Outlook 2011 For Mac Connect To Office 365 Autodiscover Not Working 8,9/10 2327 votes

NOTE: This article was first published almost an year ago, since then I’ve added some additional methods and, thanks to a by Mark Galvin at Experts Exchange, discovered a much easier method that does NOT require knowing the GUID upfront. I’ve reorganized the article accordingly, and left the older bits at the end. ​First of all, you should be using Autodiscover. Not only it makes your life easier, it’s a requirement now. Don’t believe me? What is the best pdf for mac. An official statement from Microsoft.

  1. Troubleshoot Autodiscover Office 365
  2. Configure Autodiscover Office 365
  3. How Autodiscover Works In Office 365
Outlook 2011 For Mac Connect To Office 365 Autodiscover Not Working

So no excuses there, go configure it! Unfortunately, some DNS registrars limit the creation of CNAME records and thus are causing problems.

The prime example here is 1&1, but others might be doing the same. Microsoft has since published an article to further clarify on this. In the rare case that you need to configure an Exchange Online account manually, you can do so by following the instructions below. First however, you will need to obtain the ExchangeGUID of the mailbox. Because there are some architectural changes in Exchange 2013. You can read more about them, but here’s the relevant bit: Outlook clients no longer connect to a server FQDN as they have done in all previous versions of Exchange. Outlook uses Autodiscover to create a new connection point comprised of mailbox GUID, @ symbol, and the domain portion of the user’s primary SMTP address.

This simple change results in a near elimination of the unwelcome message of “Your administrator has made a change to your mailbox. Please restart.” Only Outlook 2007 and higher versions are supported with Exchange 2013. Now that we have cleared that part, how to actually configure the mailbox? Well, as mentioned in the top note, with Exchange Online it is not actually necessary to know the GUID, as we can ask Outlook to find it out for us. I will discuss some other methods of obtaining it ‘manually’ later. For the moment, lets focus on creating the new account. Make sure Outlook is closed and navigate to the Control Panel.

Troubleshoot Autodiscover Office 365

It does indeed look like Outlook 2016 for Mac (included in Office 365 for Mac) supports Exchange 2010, but it needs to be Exchange 2010 SP3; this means previous Exchange 2010 versions might or might not work, but they are not supported. If you try to deploy Office 2016 (specifically Outlook 2016) and connect it to an existing Office 365 account for email, autodiscover will probably give you fits. It just does not work reliably, and in many cases will not work at all. Alternatives for paint mac. Microsoft provides the Support and Recovery Assistant to help diagnose issues that users may experience when using Outlook and Office 365. Unfortunately, this tool is not available for Mac users at this time. Free alternative to parallels for mac. To set up Outlook 2011 for Mac: Open Outlook and navigate to Tools > Accounts. The option Use SSL to connect (recommended) should be checked. Change the port number to 636. Outlook.com or Office 365 mailbox: If automatic setup isn't working for you, mail clients can be set up manually. To set up Outlook 2011 for Mac: Open Outlook and navigate to Tools > Accounts. In the Accounts window, click the plus sign ' +' in the lower left-hand corner and choose Exchange.

Configure Autodiscover Office 365

On the top right corner, change the view to Large or Small items and locate the “ Mail” icon, then double-click on it. You can either directly press on “ E-mail Accounts” or create a new profile first, up to you. Once you have started the “ Add Account” wizard, select the “ Manual setup or additional server types” checkbox and press Next. On the next page, select “ Microsoft Exchange Server or compatible service” and press the Next button.

How Autodiscover Works In Office 365

This is where the important part starts, so be careful! In the “ Server” field, enter the Server Name we obtained above using Autodiscover, or if you were using PowerShell, enter the. If you do not have the GUID, enter outlook.office365.com ( pod51047.outlook.com will also work here, can you guess why?). In the “ User Name” field, enter the primary SMTP address/UPN. Make sure the “ Use Cached Exchange Mode” checkbox is selected and adjust the slider as per your preference of keeping mail locally. We’re not done yet!